Restorative Conflict Engagement for Trauma Informed Leaders (CCC 2.0) - Fall 2024

Event Registration
Friday, October 4, 2024 9:00 AM
Friday, October 4, 2024 4:30 PM
Wednesday, September 25, 2024 11:59 PM
The S. Dale High Leadership Center 1861 William Penn Way Lancaster, PA 17605

About the Course

This is a practical next step if you have already taken Advoz's introduction to Conflict, Communication and Culture.

The experiential 7-hour workshop builds on basic awareness and skills of restorative conflict approaches with a model and practice for engaging restoratively with someone in conflict. Designed especially for leaders, supervisors and coaches, the workshop uses the framework of Dr. Bruce Perry's "4 R's of neurosequential" trauma-informed engagement: 1) Regulate, 2) Relate, 3) Reason, 4) Restore.

Through demonstration, activities and practice, the workshop applies each of these steps toward: 1) de-escalation, 2) empathy-building, 3) identification of needs and issues, and 4) action steps. These steps collectively help you support another person in feeling heard and gaining clarity about their needs in about one hour

Course objectives include:

  • Learn and practice a model for 1-on-1 restorative conflict engagement to de-escalate and clarify a harm/conflict situation in about 60-90 minutes.
  • Provide leaders, supervisors, coaches, counselors and social service providers a toolset applicable to their settings.
  • Co-create a learning environment that is relational, fun and supportive of risk-taking practice and honest feedback.

The highly interactive session builds a supportive learning community that explores the following topics and activities:

  1. Demonstration of Restorative Conflict Engagement 
  2. Regulate: Learning to Lead and Follow -- Nonverbally
  3. Relate: Developing Appreciative Enthusiasm
  4. Reason: How Curiosity Cures Confusion
  5. Restore: Next-Level Empathy and Relations
  6. Partner Practice, Reflection and Evaluation

Advoz's Conflict, Communication & Culture training is required for this Advoz training. Find this and other Advoz trainings at:

Continuing Education: this course is currently in prototype stage. No CEU or CLEs are available at this time. 

Note, to qualify for the Volunteer Rate you must be involved in an Advoz program as a facilitator/mediator and be available 3+ hours average/month to volunteer your time over the next 1-2 years. Contact with questions.

Cancellation Policy If you find it necessary to cancel your registration, please contact the Advoz office immediately at or (717) 397-2404. Transfers or Refunds: Upon request and at least 14 days before the event, you may transfer 100% of your registration fee to another Advoz training/event in the next 12 months or receive a 75% refund. Within 14 days of the training, requests will be considered on a case-on-case basis.

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Activity Price Quantity Total
Professional Registration $185.00
Full training for those planning to use these skills in other organizations.
Volunteer Registration $95.00
Full training for those planning to use these skills in Advoz programs.
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