Conflict, Communication & Culture (Zoom) Winter 2025


Event Registration
Monday, January 22, 2024 3:00 PM
Tuesday, January 7, 2025
Via Zoom

About the Course

Conflict is a healthy part of relationships, teams and community. How do we make it an opportunity?

This experiential nine-hour course builds on participants' existing wisdom to introduce language, concepts and skills of healthy conflict resolution and restorative practices. The course provides a foundation for facilitating with Advoz's programs in mediation and restorative practices. Using the interactive capabilities of Zoom video-conferencing, expect to be actively engaged in learning activities and to practice restorative practices applicable to your work and life and to prepare you for Advoz's intermediate courses. This course takes place: 

  • Wednesday, January 22: 3 pm - 6 pm (Eastern Time)
  • Thursday, January 23: 3 pm - 6 pm (Eastern Time)
  • Friday, January 24: 3 pm - 6 pm (Eastern Time)

The highly interactive sessions builds a supportive learning community that explores:

  1. Conflict & Harm, Introduction to Concepts and Skills
    1. What is “Healthy Conflict?”
    2. Hurts, Harm & Trauma Awareness in Facilitation
    3. Understanding Your Conflict "Style" and Getting to "With"
  2. Culture, Inclusion & Harm/Trauma
    1. Awareness of Bias in Conflict and Harm
    2. Facilitating with Mainstream & Margins dynamics
  3. Communication and Restorative Listening Practices
    1. Power of Listening – Mindful Listening and Blocks to Listening
    2. Naming and Affirming Emotions – Empathic Listening
    3. Facilitating Clarity of Interests vs. Positions

Conflict, Commuication & Culture is required for Advoz's subsequent trainings in Basic Mediation, Restorative Justice Victim Offender Conferencing and Circle Process. Find listings here: Training to Facilitate – Advoz.

CLEs are available for PA-registered attorneys including 2 ethics credits for working with diversity and trauma of clients and colleagues. 

CEUs are also available for Social Workers, Marriage & Family Therapists and Professional Counselors through the Millersville School of Social Work.

Note, to qualify for the Volunteer Rate we ask that you: 1) have an interest, passion and basic skills for listening and working with people, 2) be available 3+ hours average/month over the next 1-2 years, 3) apply to become a facilitator/mediator at this link, and 4) live or have recently lived within commute-able distance of Advoz (South Central/Southeastern PA). If further away, then you could still be eligible but primarily only as a co-facilitator for online cases.

Cancellation/Refund Policy If you find it necessary to cancel your registration, please contact the Advoz office immediately at AdvozAdmin@advoz.org or (717) 397-2404. Upon request and at least 14 days before the event, you may transfer 100% of your registration fee to another Advoz training/event in the next 12 months or receive a 75% refund. Within 14 days of the training, requests will be considered on a case-on-case.

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Training Registration - More Info

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Registration

Activity Price Quantity Total
Volunteer Registration $75.00
$0.00
Full training for those planning to use these skills in Advoz programs.
Professional Registration $150.00
$0.00
Full training for those planning to use these skills in other organizations.
Continuing Education Units (other) $50.00
$0.00
Fee for CEU credits for social workers, professional counselors, and marriage & family therapists
Continuing Legal Education (CLE) $50.00
$0.00
Fee for certifying professional legal education in Pennsylvania
  Total: $0.00
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